About us

We’re here to make you more connected, efficient and successful.

Virtual Assist is your safe, reliable and secure way of sharing verifiable, interactive stories instantly, connecting your organisation to your customers and stakeholders, no matter where you are — or they are.

Our Mission is driven by a Vision.

Our mission

We connect you to successful collaboration with your customers and stakeholders through secure, integrated video streaming and business productivity tools.

Our vision

We aim to create a more connected, more efficient way for your business to see the world, giving you opportunities for greater success.

Our motto

Because we use complicated technology to make people’s lives simpler, our motto is simply: “Be where you want, when you want.”

We’ve been working in the background, so you don’t have to.

Virtual Assist was created by a self-funded tech startup based in Brisbane, Australia, that specialises in creating software to liberate people and businesses. Our other innovations include Crunchwork and Unity Cloud, with custom apps and powerful ecosystem platforms built for our clients through our services arm, Coda Labs. Our founders, Dan and Drew, have over 15 years of business experience in the financial services sector.

Virtual Assist has been making it real, with awards for excellence.

First adopted by the insurance industry, we’ve already started collecting honours from industry organisations.

  • DIAmond Award 2018, Munich: “Most Strategic Impact to the Insurance Industry”.
  • Insurtech Of The Year 2021, from The Australian and New Zealand Institute of Insurance and Finance.
  • ISO 27001 Certification to manage information security.
  • The Microsoft Start-Ups program have scouted our technologies.