We connect businesses to their customers via video streaming - no matter where they are in the world
Suitable for insurance companies, facilities maintenance or property managers, Virtual Assist is a safe, reliable and secure way for people and businesses to share their stories instantly via video.
No downloads or friend requests
Connecting through Virtual Assist is fast, professional and easy; just send an SMS.
Immediately generate a report from your session
Our PDF generator organises your notes and images into an easy to read report. Just add your logo and customise the fields to suit your business needs.
Verify the job is where it should be
Our geo-locating technology gives you a visual of where your customer is in real-time.
Keep a central repository
All video, images, and phone calls are recorded and kept in a secure central location with immediate playback at any time.
Skip the travel and give your customers an alternative to waiting for help.
Connecting is fast. Just set up your session; enter your customer's mobile number, and hit send.
Your customer clicks on the link to get started. Our technology is compatible with both Apple and Android devices.
Safely stream video content, and back up each conversation on our secure servers with unique job logs.
We created VA to help businesses easily manage high volume workloads while improving their customers’ experience.
Reduce travel time and costs
Reduce project life cycle by up to 80%
Verify the work being completed by Trades
Improve your customer service and performance score- cards
Mitigate risk and increase site safety
Use a distributed workforce in CAT events
... that's why we're tried and trusted by industry leaders
"Virtual Assist saves our customers time and allows us to return to insurance companies with a timely outcome."
"The client benefits have been the pinnacle of this innovation; we highly recommend this technology to everyone!"
