App free and easy to use
Suitable for insurance companies, facilities maintenance or property managers, Virtual Assist is a safe, reliable and secure way for people and businesses to share their stories instantly via video.
APP- FREE STREAMING
No downloads or friend requests
Connecting through Virtual Assist is fast, professional and easy; just send an SMS.
INSTANT PDF REPORTS
Immediately generate a report from your session
Our PDF generator organises your notes and images into an easy to read report. Just add your logo and customise the fields to suit your business needs.
GEO LOCATE YOUR JOBS
Verify the job is where it should be
Our geo-locating technology gives you a visual of where your customer is in real-time.
DATA AT YOUR FINGERTIPS
Keep a central repository
All video, images, and phone calls are recorded and kept in a secure central location with immediate playback at any time.
How does it work?
Skip the travel and give your customers an alternative to waiting for help.
1. SEND SMS
Connecting is fast. Just set up your session; enter your customer's mobile number, and hit send.
2. OPEN LINK
Your customer clicks on the link to get started. Our technology is compatible with both Apple and Android devices.
3. SHARE VIDEO
Safely stream video content, and back up each conversation on our secure servers with unique job logs.
... that's why we're tried and trusted by industry leaders
"Virtual Assist saves our customers time and allows us to return to insurance companies with a timely outcome."
"The client benefits have been the pinnacle of this innovation; we highly recommend this technology to everyone!"